Privacy Policy

Man and Van Kennington Privacy Policy

This Privacy Policy explains how Man and Van Kennington collects, uses, stores and protects personal data in connection with our services. It applies to all Man and Van Kennington customers and prospective customers in the Kennington area and any related surrounding locations where we offer our services.

We are committed to complying with the UK General Data Protection Regulation and all applicable data protection laws. This Privacy Policy is intended to provide clear and transparent information about our data processing activities and your rights.

1. Data Controller

The data controller is the organisation that determines how and why your personal data is processed. For the purposes of this Privacy Policy, the data controller is Man and Van Kennington. References to we, us and our refer to Man and Van Kennington as the data controller in respect of your personal data.

2. Personal Data We Collect

We collect and process different types of personal data depending on how you interact with us and which services you request. This may include:

Identity and contact details, such as your name, address, service address, and preferred contact details.

Booking and service information, such as details of the move or transport service you require, collection and delivery addresses, property access details, inventory descriptions, dates and times of bookings, and related instructions you give to us.

Communication data, such as information contained in enquiries, messages and any feedback or complaints you submit to us.

Billing and payment information, such as records of services provided, amounts charged, payment status and methods. We do not store full payment card details; these are handled by secure payment processors where applicable.

Technical and usage data, such as basic information about how you access our website or online forms, including IP address, device type, browser type and general usage data generated from cookies or similar technologies where used in accordance with applicable law and your browser settings.

We generally do not seek to collect special category personal data. If such information is provided by you, for example to explain particular access needs, we will handle it only for the purpose for which it is provided and in accordance with this Privacy Policy.

3. How We Collect Your Data

We collect personal data directly from you when you contact us by phone, through online forms, or in person to request a quote, make a booking or ask a question about our services.

We may also collect personal data indirectly from third parties where necessary for the performance of our services, for example where another person books a service on your behalf or provides your contact details so we can coordinate a collection or delivery. In such cases we take reasonable steps to ensure that you are informed about this Privacy Policy.

4. Purposes and Lawful Bases for Processing

We process your personal data only where we have a lawful basis to do so under the UK General Data Protection Regulation. The purposes and lawful bases include:

To provide quotations and respond to enquiries. We process identity, contact and service information to supply quotes, respond to questions and provide information about our services. The lawful basis is our legitimate interests in responding to potential customers and, where you request a quote, steps taken at your request prior to entering into a contract.

To perform a contract with you. When you make a booking, we process your personal data to manage your booking, provide our moving and transport services, coordinate timings and locations, and handle payments. The lawful basis is the performance of a contract or taking steps at your request before entering into a contract.

To manage our business and maintain records. We process booking and billing information for accounting, tax, and administrative purposes, including managing invoices and keeping appropriate records of transactions. The lawful basis is compliance with legal obligations and our legitimate interests in running and improving our business.

To communicate with you about our services. We may contact you about changes to bookings, updates to our terms, or important information relating to your move. The lawful basis is the performance of a contract and our legitimate interests in providing a reliable service.

To improve and protect our services. We may use technical and usage data to maintain and improve our website, ensure security, prevent fraud, and understand how customers interact with our services. The lawful basis is our legitimate interests in maintaining effective and secure services.

Where we rely on legitimate interests, we balance those interests with your rights and reasonable expectations. If we ever wish to process your data for any new purpose that is not compatible with the original purpose, we will inform you and, where required, seek your consent.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting or reporting requirements.

Customer and booking records are typically kept for a period that allows us to manage repeat bookings, respond to queries about previous services and meet our legal obligations. Once the relevant retention period expires, we will securely delete or anonymise your personal data.

The precise retention period may vary depending on the type of data and our legal obligations, for example tax and accounting records may need to be retained for a legally required period. We regularly review the data we hold and delete or anonymise it when it is no longer needed.

6. Data Processors and Sharing of Personal Data

We may share your personal data with carefully selected third parties who act as data processors on our behalf. These processors are engaged only for specific purposes, are required to follow our instructions and are bound by appropriate contractual and security obligations.

Examples of processors include providers of payment processing services, providers of booking or scheduling systems, and providers of secure data storage, customer management or accounting systems.

We may also share your personal data with third parties where necessary to comply with legal obligations, to protect our rights, or to respond to lawful requests from public authorities.

If we ever need to share your data with another service provider involved in your move or delivery, this will be limited to the data necessary to carry out the service and, where appropriate, will be communicated to you.

We do not sell your personal data to third parties.

7. International Transfers

Where we use data processors or service providers located outside the United Kingdom or the European Economic Area, we take appropriate steps to ensure that your personal data receives an adequate level of protection. This may involve using standard contractual clauses or ensuring that the country has been recognised as providing an adequate level of data protection.

Further information about international transfers can be obtained by contacting us using the details set out in this Privacy Policy.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. These measures include limiting access to personal data to those individuals and processors who need it for legitimate business purposes and ensuring that any such parties are subject to confidentiality obligations.

While we take reasonable steps to protect your personal data, no system can be completely secure. You are responsible for ensuring that any personal data you send to us is transmitted securely where possible.

9. Your Data Protection Rights

Under data protection law, you have a range of rights in relation to your personal data. These rights apply to all Man and Van Kennington customers in our service area, subject to any legal limitations and conditions. Your rights may include:

The right of access. You can request confirmation that we process your personal data and obtain a copy of the data we hold about you.

The right to rectification. You can ask us to correct any inaccurate or incomplete personal data.

The right to erasure. In certain circumstances you can request that we delete your personal data, for example where it is no longer necessary for the purposes for which it was collected.

The right to restrict processing. You may request that we restrict our use of your personal data in specific situations, such as while we are reviewing a request for rectification.

The right to object. You can object to processing based on our legitimate interests, in which case we will stop processing unless we have compelling legitimate grounds that override your interests, rights and freedoms or we need the data for legal claims.

The right to data portability. Where processing is based on consent or contract and carried out by automated means, you may have the right to receive your personal data in a structured, commonly used and machine-readable format and to request that it is transferred to another controller where technically feasible.

Where we rely on consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

If you wish to exercise any of your rights, please contact us using the contact details you normally use to communicate with Man and Van Kennington. We may need to verify your identity before responding to your request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data protection practices. Any significant changes will be communicated by updating the version published by Man and Van Kennington. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

Your continued use of our services after any changes to this Privacy Policy have been made will signify your acceptance of those changes to the extent permitted by law.



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Make Sure You Get the Best Price By Calling Our Man and Van Kennington Today!

Do you want to make sure that you hire our man and van Kennington services for the lowest prices? If so, then call us today to get your free quote from our helpful and friendly customer service advisors. We’ll assess your requirements before sending out a team to help complete your removals job, you won’t find another man with a van company with such a great understanding of the house moving process, and it’s guaranteed that you’ll get the lowest price for our services in SE1. Pick up the phone and talk to us today – don’t miss out on this fantastic deal!

Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Kennington Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 20 Kennington Park Rd
Postal code: SE11 4RR
City: London
Country: United Kingdom

Latitude: 51.4895090 Longitude: -0.1048220
E-mail:
[email protected]

Web:
Description: There is a brisk rat race going on in the man and van moving services across Kennington, SE11. Contact the number one company today!
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